We answer inquiries during regular business hours (8 AM to 5 PM Mountain Standard Time) from Monday thru Friday. We do NOT answer questions on weekends or on most major holidays. We strive to answer questions within 24 hours, but it can take longer (3 to 7 days) during times of heavier volumes. We take customer support seriously, so the same engineers who work on our products will be answering your questions to provide you with the best answers possible.
If you've submitted a question, but haven't heard back from us, please see "Where's the answer to my question?".