SOHO Notes and SOHO Organizer use several helper applications to provide services for you when they aren't running. These helper applications run in the background so don't normally see them running. The helper applications access your personal database so it's necessary to quit them before i) replacing your database file; ii) uninstalling SOHO Notes or SOHO Organizer; or iii) installing a new version of SOHO Notes or SOHO Organizer.

There are two ways to quit these background helper applications. The first and easiest way is built into SOHO Notes 9.x and SOHO Organizer 9.x and later. The second way is to use the Activity Monitor included with OS X.

METHOD #1: Use the built-in quit helper applications feature

This method only works if you're using SOHO Notes 9.x or SOHO Organizer 9.x or later.


a) Launch SOHO Notes or SOHO Organizer
b) Choose SOHO Notes > Helper Application or SOHO Organizer > Helper Applications
c) Click Quit Helper Applications
d) Quit SOHO Notes or SOHO Organizer

METHOD #2: Use Activity Monitor to quit the helper applications

This method works on all versions of SOHO Notes and SOHO Organizer.


a) Launch Activity Monitor. This application is located at the following path on your computer: /Applications/Utilities
 
b) Select "My Processes" from the pop-up menu button on the toolbar at the top of the Activity Monitor window. A list of all the applications currently running on your computer will  be listed including background applications.
 
c) Type "soho" into the Search field in the toolbar at the top of the Activity Monitor window. This will filter the list so only applications with "soho" in their name will be listed.
 
d) Quit the below helper applications that are used by SOHO Notes and SOHO Organizer version 8 and later. You quit an application by selecting it in the list and then clicking the Quit Process button in the toolbar. When you click Quit Process, you'll be asked if you want to Quit it or Force Quit it. It's best to try the Quit option first and if it doesn't work, then use the Force Quit option. You'll know the application has quit because it will disappear from the list.
 
i) SOHOCalendarsService
ii) SOHONotesService
iii) SOHO Sync
iv) SOHOPreviewMaker
 
e) Type "chronos" into the Search field in the toolbar at the top of the Activity Monitor window. This will filter the list so only applications with "chronos" in their name will be listed.
 
f) Quit the below helper applications that are used by SOHO Notes and SOHO Organizer version 7 and earlier. You quit an application by selecting it in the list and then clicking the Quit Process button in the toolbar. When you click Quit Process, you'll be asked if you want to Quit it or Force Quit it. It's best to try the Quit option first and if it doesn't work, then use the Force Quit option. You'll know the application has quit because it will disappear from the list.
 
i) ChronosCalendarsService
ii) ChronosNotesService

g) Quit Activity Monitor